Here's some PETCO info, please file a complaint and get an incident report number:
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If you have concerns about a PETCO store, please—in addition to letting us know by e-mailing
EmilyA@peta.org—call PETCO's customer hotline at 1-888-824-PALS and/or e-mail PETCO at
AnimalsFirst@PETCO.com.
For after-hours complaints, please call PETCO at 858-453-7845, extension 5858. When calling PETCO's hotline, please be sure to obtain an incident number and ask for the name of the person you speak with.
An important note for current PETCO employees: An associate hotline number is available to you. The number should be posted in your store's break room and/or easily obtainable from training materials, paycheck stubs, etc.
PETCO's corporate office assures PETA that calls to this hotline are handled by an independent party and that you are not required to provide your name when calling with concerns.
It is vital that you obtain an incident number when you call. Please do not let anyone dissuade you from using this important resource—it is your direct line to PETCO's corporate headquarters.
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The PETA agreement reached with PETCO did not include "small parrots" (undefined) or non parrots, unfortunately.
Let me know if these numbers dont work I havent used them in a year or so....Cindy