Mine love theirs, too, but I got the one with wood branches. Cory will sit on the top perch all day long staring out the window or climb down to work on making "spears" out of the perches. It's so easy to clean and we love it.

I have the large version, all wood perches of different shapes and sizes. All of my birds love it,from the IRN's to the Macaws. I don't let the Macaws use it much because they are so destructive bit my CAG and Ekkies use it ALOT!
The tray sits about 2 feet off the floor on a stand and the "tree" is ~30-36inches tall so the top of the perch is about 5 ft. It is light weight but well balanced, easy to take a part, easy to clean...I was lucky to find it as a "barely used" item so I got it for a good price.

Hayley- They might just need more time to get used to it. Add lots of toys lke gayla and I bet they take to it more.

Well, we have one of those, Ours is Blue, all our birds love the thing.
Nicely contructed, easy to keep clean, we added a few toys here and there.
I think one might want to give there birds more time to adjust, just as with any NEW item, birds will be leary at first, I am sure they aren't going to fall in love at first glance.
Our birds love our model, they use it often..Daily...
I would reccomend this item, as I have said it is easy to keep clean and if you give your birds time to adjust they will enjoy the Tower.