Always be polite but firm, many times I have walked into a pet store and found very poor conditions and have approuched the manager very politely only to return days later to find the same conditions.
This facility is definately affiliated with the Humane Society as a Foster, they should know better....the conditions need to be improved...
Recently the wife and I went to the State Fair, we went into the chicken poultry building and saw many geese and ducks with no water period, these birds were digging in the water dishes for water, hot humid conditions, I went out of my way to find the proper person and complain, and we didn't leave until those birds were watered....I was polite but very firm....hundreds of people near by, the person just looked at me and done nothing....until I mentioned bringing a police officer into the building...then you can bet things happened and happened fast.....
Sometimes this is what it takes....this situation is one of them times...there's nothing more upsetting than a Foster Facility neglecting there fosters...
Best to let these folks know....we care....
