Yesterday I had ended up with a bag of way out dates pellets.I am very slack about checking the dates.Normally I get all my food ordered in just for me every 2 weeks.That store(not a chain store) has a new person doing the ordering and they didn't realize that what they ordered me was only going to last me 2 weeks,so I had to go to one of the local chain stores.Rather then retype the whole story here is a copy of the email I sent to their headquarters and also to kaytee.

To Whom it may concern:

On Feb. 20,2007 my ex husband visited the Pet Supplies Plus #05 in Toledo, OH. to purchase a bag of Kaytee Exact Organic Parrot Conure Size UPC # 7185947526. When he arrived to my house with the bag I proceeded to open the bag and was greeted with a very rancid smell. Being a long time user of the product I knew the smell was not a good thing. I checked the expiration date on the bag and it was June 17,2006. Imagine my utter surprise that he had purchased a bag that was 8 mths past expiration. Yes, it was his fault for purchasing that bag without checking the date, but honestly should there have even been a product on the shelf that old? I called the store and explained it to the manager, and was told I could bring it back and exchange for another bag. I asked them to please check and see if they had any bags that were not outdated and was told they had one. I took the bag back and was given an even exchange, but there was no apology offered for the inconvenience. And the worst part, there were still out dated bags on the shelf's!!!!!!! I told the young lady at the register that they needed to be removed before someone's bird died from eating them and was told they would try to get to that. Try to get to that, what kind of answer is that. As far as I'm concerned they should have been removed 2 hrs prior when I called the store manager and made her aware of the situation. I own 22 birds ranging from Quakers to Macaws and 2 Saint Bernards as far as I'm concerned with an attitude like that you don't need my business.Thank you for your time.

So make sure you are checking those dates,I know I won't let it slip again.

Wow! Geez 8 months! That is ridiculous!

Not only is it necessary to check dates from the pet stores but I also need to remember to check the dates for purchases made at the grocery stores - it seems they have no problem keeping food on the shelves past the expiration dates.

Sorry to read you had to go through that inconvenience. Thanks for the reminder to check the expiration dates. I'm guilty of not doing that when I'm rushed.

You may want to also contact Kaytee. I contacted Beak Appetite when I had a problem with a package that was filled with bugs. The company immediately sent packages to me, to make up for my inconvenience, time and money lost. Whereas the store just simply said, "Bring it back for a return."

Thanks for the reminder...I also forget to check dates sometimes.

That's just sick...they ought to be checking those things at the store

Dani

Thanks for bringing this up. I sometimes forget and don't think to check the dates. Will start looking at them now!