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i shall email them shortly when i have some time to think about wording it
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Good idea, it's always advised when wanting a business to reconsider their practices to approach them with level headed calm words.
Like I mentioned earlier the footage was from an investigation that was done months ago. I don't know what, if any changes have been made at the chain. I also don't know if any legal proceedings were brought or are in progress against the mill. I haven't had the time to check out any current sources of information.